Order conditions

Sample text. The conditions below are placeholder copy. Replace them with the shop's own before launch.

How to order

There are three ways:

• through the basket on the site — add the items, choose delivery and payment, and confirm;
• through quick order on a product page — leave your name and phone number and a manager calls back;
• by phone on (099) 299-99-31 or by email to sales@kuhteh.com.ua, 10:00 to 17:00 on weekdays.

Confirmation

You receive an email with the order number, and a manager contacts you during working hours to confirm availability, the lead time and the delivery address. An order counts as accepted after that conversation, not at the moment the button is pressed.

Availability and price

Stock and prices on the site update automatically, but part of the range sits in the supplier's warehouse in Italy. If an item turns out to be unavailable, the manager offers an equivalent, a lead time for ordering it in, or a refund — your choice.

Changing and cancelling

You can change the contents of the order, the delivery method or the address until we hand it to the carrier: call or write, quoting the order number. You may cancel without giving a reason at any time before dispatch, and anything already paid is returned in full.

Ordering without an account

Registration is optional. An account, though, keeps your order history, documents, saved lists and delivery addresses, so the next order takes less time.

Larger projects

There is no minimum order. For a whole kitchen or the equipment of a venue we prepare a separate quotation with fixed prices and lead times — send the specification to sales@kuhteh.com.ua.